Privacy

Our approach to your privacy

We want you to feel confident about sharing your personal data with us and to know that your information will be handled correctly. We work to be clear about what we do with your personal data, to keep your information secure and to earn your trust.

This notice tells you about who we are and what we do with your data.

What is this privacy notice for?

National Networks is the name of the web-based portal allowing individuals [over 18] to access information about [INSERT A SHORT DESCRIPTION ABOUT THE NATIONAL NETWORKS].

Who we are

National Networks is a website provided by NHS National Services Scotland (NHS NSS for short) in support of the Scottish Government programme. NHS NSS are part of NHS Scotland and provide support services on behalf of the Scottish Government. NSS operates this website on behalf of the Scottish Government and is the data controller.

The term “data controller” means that we are responsible for what happens to your personal data when you use this service.

In providing this service we use the services of other organisations as listed below. These organisations are “data processors”. A processor is an organisation responsible for processing personal data on behalf of a controller.

Microsoft Azure – Microsoft Azure provides IT systems that we use to host the service portal. Microsoft Azure Cloud Services provide the platform that the Scotland Innovates portal operates upon. Microsoft Azure does not have direct access to your personal information.

The service collects some personal data when you use the website. The rest of this privacy notice tells you more about what we collect and what we do with it.

(Note: Sometimes we refer to your information as “personal data”)

The data we need and how we will use it

The National Networks websites collect the following personal data about you on this website:

Data that we collect about you by automatically logging some technical information about all visits to the site. This includes, for example, the type of device you use to access the site and the IP address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, and operating system you are using. In this document, we refer to the information we collect as Technical Information. Technical information is not normally used in a way that can be used to identify you as an individual.

Any information, which you provide via this website is not made available to any third parties.

We collect some data about the use and performance of the service – we use cookies to do this.

Retaining your data

We retain logging information in connection with the use of the website to support service performance improvements and to measure the performance of the site. This information is not used to identify you and is stored in an aggregated form.

Cookies on National Networks

This website and its subsites do not use cookies.

Analytics

We use WP-Statistics to collect data about how you use National Networks. WP Statistics tracks the usage of a website, it does not collect any personal data or personally identifiable information (PII), and does not use cookies.

This information helps us to improve our service.

WP-Statistics collects anonymised information about:

  • how you got to the website
  • the pages you visit on the site and how long you spend on them
  • any errors you see while using the website

Technical information

We are able to collect information on IP addresses of accesses to the site. This information is not usually used to identify individuals and is retained for no more than 90 days.

Your rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  1. The right to be informed.
  2. The right of access.
  3. The right to rectification.
  4. The right to erasure.
  5. The right to restriction of processing
  6. The right to data portability
  7. The right to object.
  8. Rights in relation to automated decision-making.
  9. The right to lodge a complaint with the supervisory body.

Some of these rights are not absolute and may not apply in all circumstances. Requests are considered on a case-by-case basis.

Purpose and legal basis for processing

The purpose of this website is to provide information about the work of the National Networks programme and other information relating to dental care associated with the programme.

The legal basis for processing is the performance of a public task, that is to say that it is carried out in line with:

“processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller” in article 6 1 (e) of GDPR UK https://www.legislation.gov.uk/eur/2016/679/article/6

Keeping information secure

We invest significant resources to protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorised or unintended access that is beyond our control.

Exercising your rights

If you have questions, complaints or you would like to exercise your rights described above the contact information in the first instance please contact the National Networks team at [INSERT EMAIL ADDRESS].

Privacy and data protection enquiries relating to this website may also be made in writing to:

NSS Data Protection Advisor
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

email NSS.dataprotection@nhs.net

Information Commissioner’s Office

To raise a complaint with the Information Commissioner’s Office (ICO) as the supervisory body in the UK, contact:

Postal Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone number: 0303 123 1113

Website: www.ICO.org.uk